"As a client for more than 30 years I doubt I will be going anywhere
else. [H.U. Dove] is great to work with, does a good job keeping my
cost down but still have adequate coverage."
Helped Me Step-by-Step
"[H.U. Dove] has always been so helpful to us—whether it is getting
new car insurance or guiding us through a claim. They recently helped
me step-by-step with a hit and run when my new car was damaged."
More like a Strategic Partner than a vendor
"We always receive professional and courteous service that is
tailored to our needs. We never feel like a number and truly
appreciate the personal service that we receive. H.U. Dove also has
the complete range of products that we need for the variety of
businesses that we operate. They are more like a strategic partner
than a vendor."
Your Only Client
"You are amazing...we must be your only client...thank you very much!"
First Class Operation
"Many thanks for reviewing our policies and offering such great recommendations; H.U. Dove is a first class operation."
Personal Service is Most Important
"I feel like [H.U. Dove] cares about me...in
today's high tech, impersonal world - personal service is most important."
Shows Care and Concern over Business and Personal Issues
"They do NOT treat me like 'just another client'.
They take the time to know and understand my business and liability
points. This assures me that I have the coverages I need and they
advise me of the ones I don't. They're probably the most caring
agent/broker I've had in 28 years. They always follow up on issues
and show care and concern over business and personal issues. [The staff] are
a credit to the agency as well as the profession."
Very Responsive to My Claim
"The H.U. Dove team was very responsive to my claim
and got me together with the adjuster within 24 hours.
Respond to questions and requests almost immediately
"Their quick service enables me to respond to insurance questions and requests almost immediately and gets it off my desk"
Appreciate your Advice and Expediency
"You have been so helpful these past few years and I appreciate your advice and expediency"
Responsive to my needs
"Good service...When I need them, I know that they are there and are responsive to my needs."
Worth its weight in gold...
"I feel like they care about me...because customer
service is worth its weight in gold these days. They have been an
excellent agent to my family for many years. They always 'have our back'
and ensure that our insurance needs are met. They are the primary
reason that we have not shopped for other insurance agencies."